About me

Joshua Lee

I’ve been a part of many amazing design teams developing for a variety of industries. Currently, I am designing experiences at Shutterstock for their two-sided ecommerce and contributor marketplace. Previously, I developed enterprise experiences for advisors and investors at J.P. Morgan Chase & Co. and I consulted with the Coach USA bus company helping them build a digital strategy for web and mobile.

Aside from work, I am a student of filmmaking and archery. I seek out new places to eat and travel.

I’m currently based in the Greater New York area.

View resume

Product strategy

Product Strategy & Discovery

A/B Testing & Experimentation

Systems thinking

Information Architecture

Interaction & Visual Design

Evidence-led design

Rapid Prototyping

Accessibility practices

AI-assisted craft

AI-Assisted Design & Prototyping

Tools

  • Figma
  • Adobe Creative Suite
  • ChatGPT
  • GitHub Copilot / Codex
  • Basic coding with HTML/CSS/JS
  • Final Cut Pro

Shutterstock

April 2022 - present
New York, NY
Full-time

Senior Product Designer

  • Led end-to-end product design across Search, AI, Contributor, and Ecommerce experiences for Shutterstock's two-sided marketplace, partnering with product, engineering, and executive leadership
  • Defined the UX strategy for Shutterstock's conversational AI search experience, introducing hybrid search patterns that bridge traditional search and generative AI
  • Reduced friction across the Contributor upload and submission experience, increasing content submission rates by 28%
  • Shaped product strategy by translating customer insights, behavioral analytics, and cross-functional alignment into actionable product direction

J.P. Morgan Chase

March 2020 - March 2022
New York, NY
Full-time

Senior UI/UX Designer

  • Core UX team member of internal wealth management platform responsible for:
  • UX governance: Evaluated app designs according to UX standards to ensure quality and consistent experiences
  • Design system: Writing design component documentation, improving existing design patterns
  • Lead designer on multiple core applications optimizing complex banking products by finding innovative solutions for new and existing features
  • Enhanced team processes such as journey mapping to mature our team and educate adjacent teams on product development best practices

Coach USA

December 2019 - March 2020
Paramus, NJ
Contract

Senior UI/UX Designer

  • Designed a strategy for a brand new, digital customer experience on web and mobile through a human centered design approach
  • Created and executed on a formative research plan consisting of customer and SME interviews, empathy maps and competitive analysis
  • Built an e-ticketing platform on the Coach USA website in an agile environment
  • Developed a mobile bus app for purchasing e-tickets and accessing rider tools
  • Enhanced team processes such as journey mapping to mature our team and educate adjacent teams on product development best practices

Prudential Financial

June 2019 - December 2019
Newark, NJ
Contract

Product Designer

  • Mobile App - Prudential Retirement: Designed an end to end retirement experience in close collaboration with key stakeholders and development
  • Involved in defining product strategy for the future of the Retirement app
  • Organized design sprints for new product launches furthering the adoption of design thinking throughout the company
  • Conducted unmoderated user tests using Usertesting.com and moderated user tests in our dedicated usability lab

Dealer Market Exchange

June 2018 - June 2019
Newark, NJ
Full-time

UX Designer

  • Applied user-centered design process to develop key features for enterprise platform in an agile environment with minimal direction
  • Conducted grassroots user research through user interviews, competitive analysis, and data to reinforce design decisions
  • Evaluated and helped refine the team’s design process to adopt a human-centered approach and build a collaborative environment

Fossil Group

January 2017 - June 2018
Dallas, TX
Full-time

UX Designer

  • Mobile App - Fossil Q: Companion app for smartwatch wearables
  • Operated in cross functional teams collaborating with product, visual, development, content, and brand teams
  • Conducted user research, brainstorms, concepting, wireframing, high-fidelity mockups, development handoff, UAT and a successful launch
  • Spearheaded user testing practice into the design process and conducted moderated sessions
  • HR Hybrid Smartwarch: creatively designed watch applications for e-ink displays working through mechanical limitations

Filmmaking

Archery

Sports

Board games